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Who may conduct investigations on complaints?

  1. The principal broker only

  2. Commission staff without a subpoena

  3. Any licensed real estate agent

  4. The director with subpoena powers of the Commission

The correct answer is: The director with subpoena powers of the Commission

The director is the only one with subpoena powers that may conduct investigations on complaints. The principal broker (A) holds a supervisory role and oversees the activities of real estate agents but does not have the authority to conduct investigations. Commission staff (B) may assist in investigations with subpoena authority, but they cannot conduct investigations without a subpoena. Licensed real estate agents (C) may assist in investigations and provide information, but they do not have the authority to conduct investigations on their own.