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How must complaints be submitted?

  1. Verbally to the director

  2. In writing, signed under oath, and dated

  3. Via email only

  4. Through public posting

The correct answer is: In writing, signed under oath, and dated

Complaints are usually expected to be submitted in writing, signed under oath, and dated. This ensures that the complaint is taken seriously and has legal weight. Option A, submitting complaints verbally to the director, may not hold the same level of accountability as a written and signed complaint. Option C, via email only, may not be the preferred method as some complaints may require additional documentation or evidence that may not be able to be easily shared through email. Option D, through public posting, may not be appropriate for all complaints as some may need to be handled in a more confidential manner. Therefore, option B is the best choice for submitting complaints.